FAQ

Find answers to the most commonly asked questions below. If you don’t see the answer you’re looking for, a representative from our Producer Services Department will be happy to assist you. Call us at (800) 444-9574, send us an e-mail, or fill out the online form and we will promptly answer your questions.

Both the “Sign & Drive” and the “Dispatch Reimbursement” motor clubs are approved for sale in all 50 states. Contact Us and our Producer Services department will answer state availability questions on other products.

Commission rates vary by product and region. Although we do not publish commission rates on our site, be assured that they are among the highest in the industry. One of our marketing representatives will be happy to discuss commission rates for your region with you personally.

No. Producers are required to remit payment by check via mail by the 10th of the following month.

Yes. Home Guard will reimburse the amount of the AOP deductible whenever a claim is paid by the insurer for a covered loss, including named storms.

Typically, motor club claims are paid within 48 hours of receipt of proper documentation. Claims for all other products are processed by the insurers who underwrite the coverage and may take slightly longer.

Yes. All GSDS applications can be printed in both English and Spanish.

Yes. GSDSonline.com will allow you to generate comprehensive, detailed production reports. You can also subtotal your reports by product type or representative. Reports can be generated by any date range. Reports are restricted to those who you wish to have admin access.

Yes. We will assist your agency with all state regulatory compliance requirements.